Privacy Policy

For the purposes of UK data protection law, Ana Bosco Dentist is the data controller responsible for your personal information collected through this website. You can contact us at hello@anabosco.com or via WhatsApp on +44 7553 261679 with any questions about how your data is handled.

We only collect personal information that you choose to give us — typically your name, email address, phone number and any message details when you submit our contact form, email us, or message us on WhatsApp to enquire about an appointment.

We also use cookies and analytics tools (see Section 6) that collect limited technical information automatically, such as your browser type and which pages you visit, to help us understand how the website is used.

We use the information you provide solely to respond to your enquiry, arrange consultations or appointments, and to communicate with you about your treatment. Our lawful basis for this processing is your consent (when you contact us) and, where you become a patient, our legitimate interests and contractual necessity in providing dental care.

We do not use your information for marketing without your explicit, separate consent, and we never sell or rent your personal information to third parties.

We do not share your personal information with third parties, except where necessary to provide your care (for example, dental laboratories involved in your treatment), where required by law or regulation (for example, the General Dental Council or Care Quality Commission), or with trusted service providers who help us operate this website (such as hosting or analytics providers), who are only permitted to use your data as we instruct.

Enquiry details submitted through this website are kept only for as long as necessary to respond to you. If you become a patient, your dental records are retained in line with General Dental Council and NHS guidance on clinical record-keeping (typically a minimum of 11 years for adults, or until age 25 for children, though specific retention periods will be confirmed with you separately as part of your patient records policy).

We take reasonable technical and organisational measures to protect the data we hold against loss, misuse and unauthorised access.

Like most websites, we use cookies — small files stored on your device — to improve your browsing experience and understand how visitors use our site.

Essential cookies: required for basic site functionality, such as remembering your language preference (English/Portuguese).

Analytics cookies: we may use privacy-respecting analytics (e.g. to see how many visitors view each page) so we can improve the website. These cookies do not identify you personally.

You can control or disable cookies at any time through your browser settings. Disabling cookies may affect some site functionality, such as language preference.

Our website may contain links to external websites (for example, Google Maps or WhatsApp). We are not responsible for the content or privacy practices of these third-party sites, and recommend you review their own privacy policies.

Under UK data protection law, you have the right to: access the personal information we hold about you; request that inaccurate information be corrected; request erasure of your information (subject to our legal and clinical record-keeping obligations); restrict or object to certain processing; and request that your information be provided to you in a portable format.

To exercise any of these rights, please contact us at hello@anabosco.com. We will respond within one month, as required by law.

If you are unhappy with how we have handled your personal information, we would welcome the chance to resolve this directly — please contact us at hello@anabosco.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent regulator for data protection, at ico.org.uk or by calling 0303 123 1113.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last revised. Continued use of this website after changes are posted constitutes acceptance of the revised policy.

If you have any questions about this privacy policy or how we handle your personal information, please contact us at hello@anabosco.com or via WhatsApp on +44 7553 261679.